Resident managers play an important role in the overall success of a multiple-occupant building such as an apartment complex or condo. They assist residents with maintenance problems, act as a resource for anyone with questions and often help market the building by giving tours and moving residents in and out. For their work, resident managers often get a free place to live and a small monthly stipend. While it sounds enticing to many people, not everyone can be a resident manager. As the building owner, you need to get someone who will do a reliable job, which means you need to know find a resident manager.
Instructions
1. Determine what the resident manager will be responsible for. Knowing in advance what a resident manager will be responsible for helps you to create a list of skills they need to do the job. Resident managers are required to perform maintenance and fix broken things in individual units. The managers also need to have handyman skills. Those responsible for helping to tour and move residents in need to have outgoing personalities to entice people to live there.
2. Decide whether they must live on location. Most resident managers live in a unit in the building or complex since this makes them easily accessible to residents in the event of an emergency. Some managers, however, live off-site and simply carry a cell phone in the event they are needed during off-hours. Generally, the latter requires a higher wage since the managers are not being given free room at the building or complex.
3. Advertise your job opening. The more candidates you have the better odds you'll find the perfect person to serve as a resident manager for you. Advertise in your local newspaper or online via websites such as craigslist, monster or career builder.
4. Check references and previous experience. Each applicant for the resident manager position should be able to provide you with a list of three to five people who can speak to their qualifications for the job. Ideally look for someone who has previous experience managing a building. Speak with their previous supervisor to learn about their skills and the kind of work they did.
5. Consider individuals affiliated with building management organizations. Many states have professional organizations for resident managers to be part of. For example, the state of New York has the Superintendents and Resident Managers Technical Association, which serves to teach members manage and run a building more efficiently.
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